Cancellation Policy

1. Overview

POLAND-BUSINESS L.T.D operates Volt on a credit-based, pay-as-you-go model. There are no recurring subscriptions to cancel. This policy explains how cancellation works for credit purchases, active workspaces, and account closure.

2. Credit Purchases

Since Volt uses a credit system with no subscriptions:

• There is no recurring billing to cancel
• Unused credits may be refunded within 14 days of purchase (see our Refund Policy)
• Credits remain valid as long as your account is active

3. Active Workspaces

You may stop an active workspace at any time:

• Credits are consumed only while a workspace is running
• Stopping a workspace immediately halts credit consumption
• Your files and settings are preserved after stopping
• Partially consumed credits for the current hour are not refundable

4. Task Cancellation

For tasks assigned to Operators:

• Tasks may be cancelled before an Operator begins work at no charge
• Once an Operator has started, credits for completed work are non-refundable
• Disputes can be raised through our support team

5. Account Closure

To close your Volt account:

• Contact our support team at support@volt.equipment
• Ensure all active workspaces are stopped
• Request a refund for any eligible unused credits before closure
• Account data will be retained for 30 days, then permanently deleted

6. Contact Us

For cancellation-related inquiries, contact our support team at support@volt.equipment.