Cancellation Policy

1. Overview

POLAND-BUSINESS SP. Z O.O. operates Volt on a credit-based model. You buy credits, and launching a workstation spends a fixed number of them for a fixed period - a day, a week or a month. Nothing renews and nothing is charged again, so there is no recurring subscription to cancel; what you can cancel is a workstation you have already paid for, and your account. This policy explains both, and what happens when a paid period ends.

2. Credit Purchases

Credits are bought outright, not billed on a cycle:

• Nothing is billed on a schedule, so there is no recurring payment to stop
• Unused credits may be refunded within 14 days of purchase (see our Refund Policy)
• Credits remain valid as long as your account is active

3. Active Workspaces

You may stop an active workspace at any time:

• The credits for a plan - 25 for a day, 75 for a week, 150 for a month - are deducted in full when the workstation launches, not while it runs
• Stopping a workspace early does not return credits and does not shorten what you paid
• Your files stay on the Mac until the rental ends; the Mac is then wiped

When a paid period ends. A plan runs until the expiry date shown against the workstation on your Devices page. Volt does not renew it and never takes credits from your balance a second time, so a plan cannot roll over or quietly re-charge you. Access ends with the plan; to carry on past that date you launch a new one, which is charged in full at that point like the first.

4. Task Cancellation

For tasks assigned to Operators:

• A task cancelled before the Operator accepts it costs nothing: credits are deducted only on acceptance (Terms of Service, section 2.2)
• Cancelling a task after it has been accepted does not return its credits automatically; write to support and we review what was delivered
• Hiring from the executor directory is switched off at present, so no task credits can be charged yet

5. Account Closure

To close your Volt account:

• Use the "Delete Account" option in Settings for immediate, self-service closure, or contact our support team at support@volt.equipment
• Ensure all active workspaces are stopped
• Request a refund for any eligible unused credits before closure - any credits remaining at the time of self-service deletion are forfeited
• We keep account data while your account is open and delete it when you close the account. Billing records (orders, invoices) and task history are kept for as long as accounting law requires.

6. Contact Us

For cancellation-related inquiries, contact our support team at support@volt.equipment.