Frequently Asked Questions

Credits are consumed based on the time your dev environment is active. 1 credit = 1 hour of compute time on M5 Ultra. Credits never expire and can be used whenever you need them.

Create an account, purchase credits, choose a dev preset (Full-Stack, DevOps, or Backend), and your environment spins up in seconds. SSH in or open your IDE and start coding.

VS Code (via SSH Remote or browser), all JetBrains IDEs (IntelliJ, WebStorm, GoLand, RustRover), Vim/Neovim, and Xcode. Connect via SSH or our web-based interface.

There are no subscriptions to cancel. You simply buy credits when you need them, and they never expire. This gives you complete flexibility and control over your spending.

Your environment will pause gracefully, preserving your code, containers, and settings. Top up credits instantly and resume exactly where you left off.

Yes, unused credits can be refunded within 14 days of purchase. See our refund policy for complete details and instructions on how to request a refund.

We accept Visa and Mastercard and support secure payment processing through industry-standard providers.

Yes. Docker is pre-installed on all environments. You can run Docker Compose, build images, and even spin up local Kubernetes clusters with kind or minikube using our 48-core M5 Ultra.

You can run your CI/CD pipelines directly on your Volt environment. GitHub Actions self-hosted runners, GitLab runners, and Jenkins are all supported. Use your environment as a powerful build server.

Your files, Git repos, containers, and settings are automatically persisted. When you restart, everything is exactly where you left it. We maintain persistent storage across sessions.

Yes, you can launch multiple environments simultaneously -- one for frontend, one for backend, one for staging. Each consumes credits independently based on its runtime.

Yes. All data is encrypted using TLS 1.3 in transit and AES-256 at rest. SSH key authentication is supported. Session data is automatically wiped upon environment termination.

Only you have access unless you explicitly share SSH keys or invite team members. All connections are authenticated and encrypted end-to-end.

Yes, we are fully GDPR compliant. You have full control over your data, including the right to access, correct, export, and delete your information at any time.

Our support team is available via email and live chat during business hours. We aim to respond to all inquiries within 24 hours, usually much faster.

Yes, we provide comprehensive documentation covering environment setup, SSH configuration, Docker workflows, CI/CD integration, and more. Visit our Documentation page.

Absolutely! Our support team can help you get started, and we offer detailed setup guides. For more hands-on assistance, consider hiring a Dev Executor to configure your stack.