FAQ

Frequently Asked Questions

Find answers to common questions about Volt's cloud development platform.

Getting Started

A workstation is booked as a plan: 25 credits for a day, 75 for a week, 150 for a month. The credits for the plan are deducted in full when the workstation launches, so nothing is metered by the hour and stopping early does not return credits. Credits themselves never expire and can be used whenever you need them.

Create an account, purchase credits, choose a plan and launch your Mac. Once it is ready, its device page shows the AnyDesk access details you use to connect to its macOS desktop. How long preparation takes depends on the supplier's stock; the page tells you while it is being prepared.

Any IDE that runs on macOS: VS Code, JetBrains IDEs, Vim/Neovim or Xcode. Nothing is pre-installed, so you install the ones you use. You work on the Mac's desktop over AnyDesk.

Billing & Credits

There are no subscriptions to cancel. You simply buy credits when you need them, and they never expire. This gives you complete flexibility and control over your spending.

A rental is paid in full when it starts, so it runs to the end of its day, week or 30 days whatever your balance. To keep using a Mac after that, top up and rent it again.

Yes, unused credits can be refunded within 14 days of purchase. See our refund policy for complete details and instructions on how to request a refund.

We accept Visa and Mastercard and support secure payment processing through industry-standard providers.

Dev Environments

You can install Docker Desktop on the Mac yourself; nothing is pre-installed. The Mac mini M4 has 16GB of memory, which suits small Docker Compose setups rather than large clusters.

You can install a self-hosted runner (GitHub Actions, GitLab or Jenkins) on your Mac and use it as a build machine for your rental period.

Your files stay on the Mac while it is rented to you. When the rental ends the Mac is wiped, so push your code and copy off anything you want to keep before then.

Yes. Each Mac is its own plan, paid in credits when you launch it.

Security & Privacy

All traffic to Volt is encrypted in transit (HTTPS). At rest, we additionally encrypt stored credentials and device passwords; other account data is held in our managed database with the protection that provider applies. Each Mac is dedicated to one customer for the rental period and is wiped when the rental ends.

Only you have access unless you share your AnyDesk access details. Volt accounts are individual - there is no team or invite mechanism.

We handle personal data in line with the GDPR. You have full control over your data, including the right to access, correct, export, and delete your information at any time.

Technical Support

Write to our support team by email or through the contact form. A person reads every message and replies by email.

Our Documentation page collects the guides that exist today: how the workspaces work, how credits are charged, and our refund and privacy policies. We do not yet publish written setup guides - ask support and we will walk you through it.

Our support team can help you get started. Hands-on help from a Dev Executor is coming: the executor marketplace is in preview and cannot be hired from yet.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.